Terms and Conditions
Effective Date: April 20, 2025
Welcome to youmatter.help, a platform operated by Mahejabeen Patil, a licensed Psychologist, offering online counseling services. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
- Acceptance of Terms
By using this website and/or booking services through it, you confirm that you are at least 18 years old and legally capable of entering into a binding contract. If you do not agree with any part of these Terms, you must not use this website. - Services Offered
The website offers online counseling sessions conducted by Mahejabeen Patil, Psychologist. These services are intended for general mental health support and are not a substitute for emergency care or crisis intervention.
If you are in immediate danger or experiencing a crisis, please contact local emergency services or a crisis hotline in your area.
- Appointment and Cancellation Policy
Booking: Sessions must be booked in advance through the official scheduling system provided on the website.
Rescheduling/Cancellation: Clients must provide at least 24 hours’ notice to reschedule or cancel an appointment. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
No-Shows: Failing to attend a scheduled session without prior notice may result in forfeiture of the session fee.
- Confidentiality and Privacy
Your privacy is a top priority. All personal information and session content are kept strictly confidential, in accordance with professional ethical guidelines and applicable data protection laws. Please review our Privacy Policy for more details.
However, confidentiality may be breached under the following circumstances:
If there is a risk of harm to you or others
If required by law or court order
In cases of suspected abuse or neglect
- Fees and Payments
All fees are clearly stated on the website and must be paid in full before each session unless otherwise agreed.
Payments are processed securely through third-party providers. We do not store your payment details.
Prices may change at any time, but such changes will not affect previously booked and confirmed sessions.
- Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment. Any unauthorized use of the website may give rise to a claim for damages and/or be a criminal offense. - Intellectual Property
All content on this site, including text, images, graphics, and logos, is the property of Mahejabeen Patil or licensed for use and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited. - Limitation of Liability
While we strive to provide accurate and helpful content and services, youmatter.help and Mahejabeen Patil shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the services or website. - Modifications to Terms
These Terms and Conditions may be updated occasionally to reflect changes in services, laws, or user feedback. Continued use of the website after such changes implies acceptance of the updated terms. - Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. - Contact Information
If you have any questions or concerns about these Terms, please contact:
Mahejabeen Patil
Psychologist
📧 Email: mahej.patil@gmail.com
🌐 Website: youmatter.help